10 Years in Business … and a cautionary tale

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Blueridge Software this month celebrates the 10-year anniversary of Contract Assistant – the leading contract management software for organizations of any size and budget.

Ten years of stable growth, product releases, and customer support is a proud milestone. It is something our customers can also appreciate, considering Contract Assistant is the business tool they use to help manage the contracts and documents that govern business-wide operations of all types.

Yet all is not necessarily good in the contract management world. Many software companies offer their products as software-as-a-service (SaaS), offering their services on a subscription basis via the web. It sounds like a good idea, but consider what happened to Mumboe.

A few months ago, our industry reported the hasty closure of Mumboe, an SaaS contract management company. It gave clients just two weeks to access and download all of their stored data before shutting down its site and web-based service for good in November 2011. Such a rapid shutdown was a tough enough situation for Mumboe customers, but consider, too, that many were left to scramble and search for replacement contract management software.

Nothing demonstrates the pitfall of trusting SaaS quite as well as the Mumboe event. SaaS companies store your information and records on their system. And in the event of a service failure or company shuttering, you may or may not get those records back; and if you do, they may not be in a viable file format for you to use. Granted, the anytime/anywhere access and instant software updates have a certain appeal, but keep in mind the drawbacks of vulnerability to Internet service interruptions and application closures.

Now, consider the difference we offer with Contact Assistant: when you purchase and own the software outright, your critical contracts and other legal documents remain on your system and under your full control.

Access to your data and to the program is indefinite, regardless of the selling company’s future state, your Internet service connection, or whatever else. With virtualization options available, you can set up anytime/anywhere access to the program across the devices and access points you use to run your business. Plus, you can rest assured that with your information stored on your network, you have control over its security.

So while Blueridge Software celebrates the 10th year anniversary of Contract Assistant, we hope all our customers have found some peace of mind with our purchased solution.

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